General Support Division

Team

• Daniel Amaral
• Isabel Fonseca
• Hélder António
• Maria João Coelho
• Pedro Ferro
• Pedro Gonçalves
• Sandra Gomes
• Sara Lopes
• Venceslau Ferreira

Competences

Aims to manage the computers belonging to Faculty's laboratories and services as well as, generally, to support teachers, researchers and the non-teaching staff, by performing tasks that can facilitate their daily activities, in particular:

• Helpdesk support; 
• Maintenance of personal use of computers;
• Support the preparation of personal, events and projects' web pages;
• Installation and maintenance of projectors and other classroom equipment;
• Ensure the installation, maintenance and technical management and applications of computer services, laboratories and multimedia equipment;
• Manage the loan of computers and of multimedia equipment;
• Prepare appropriate instructions for the use of equipment and computer applications;
• Manage the existence of computer components and consumables;
• Prepare the procurement processes of computers and software for individual use of computers;
• Carry out the recycling of computers and multimedia equipment.